Table of Contents
Quick Summary #
You can upgrade to the paid version of the masterclass only at sign-up or during the live masterclass. Once the masterclass ends, upgrades will no longer be available for that session. Upgraded members receive exclusive perks, including lifetime access to recordings and additional resources (which vary for each masterclass). If you experience issues while upgrading, submit a support ticket.
Step-by-Step Upgrade Process #
1. Upgrading During Sign-Up #
- When registering for the masterclass, you will see an option to upgrade to the paid version.
- Select the upgrade option and proceed with payment.
- You will receive an email confirmation after your purchase.
- Your account will be immediately updated with upgraded access.
2. Upgrading During the Live Masterclass #
- If you did not upgrade at sign-up, you will have one last opportunity during the masterclass.
- A link will be shared inside the session, allowing you to upgrade.
- Complete the payment, and you will receive an email confirmation.
- Your upgraded access will be immediately activated.
What’s Included in the Paid Upgrade? #
- Lifetime access to event recordings (available within 24-48 hours after the event).
- Exclusive bonus resources, which may include:
- Workbooks & guides
- Post-masterclass challenges
- Digital downloads or physical products
- Note: The specific perks change with each masterclass upgrade.
Payment & Access Details #
- Price: Varies for each masterclass.
- Accepted Payment Methods: Credit card or PayPal.
- Access Timeline: Recordings and bonuses are available within 24-48 hours after the event.
Troubleshooting & Support #
Payment Issues & Double Charges #
- If you experience a payment failure, try again.
- If you accidentally make a duplicate payment, submit a ticket at: https://members.resilientselfgrowth.com/my-tickets/
- Accidental double charges will be refunded.
Refund Policy #
- No refunds are offered for the upgrade.
- If you accidentally pay twice, a refund will be issued for the duplicate payment.
Missed the Upgrade Window? #
- If you do not upgrade during sign-up or the live masterclass, the opportunity is no longer available for that session.
- You may attend a future masterclass and upgrade at that time.
Need More Help? #
If you have questions or experience issues with upgrading, submit a support ticket at: https://members.resilientselfgrowth.com/my-tickets/. All support requests after logging in must be handled through the ticket system. Email support is only available for login issues.
