Table of Contents
Quick Summary #
Access to your content depends on whether you are a free or paid user and the type of event or resource you signed up for. Free members only have access to live events, while paid members receive lifetime access to recordings. Some resources and support groups have limited access windows. If you believe you should still have access but cannot find your content, submit a support ticket.
Access Duration for Different Content Types #
1. Live Masterclass #
- Free Users: Only have access to the live event. No replays or additional bonuses.
- Paid Upgrade Users: Receive lifetime access to the recording and any bonus materials included in their upgrade, which may include:
- Workbooks & guides
- Post-masterclass challenges (limited-time access)
- Digital downloads or physical products (availability may vary based on licensing agreements)
2. 2-Day Workshop #
- Online Workshop: Recordings will be available for paid participants. Duration of access will be specified per event.
- In-Person Workshop: Recording availability has not been determined yet.
- Workbooks: Participants retain access indefinitely.
- Challenges: Available for a limited time (duration varies per challenge).
- Digital Products: Access varies and depends on licensing agreements.
Membership & Support Group Access #
- Some support groups are lifetime access for all members.
- Other groups have limited access windows tied to specific events or membership tiers.
- Free and paid members can access permanent groups at any time.
- If a user joins a future event, their access to event-based groups resets/renews as applicable.
Losing & Regaining Access #
- Users may lose access due to policy violations.
- Depending on the severity and frequency of violations, some users may be able to regain access by signing up for a future event.
- Repeated violations may result in permanent membership termination.
Troubleshooting & Expired Content #
If You Can’t Find Your Content #
- If you believe you should still have access but cannot find your content, submit a support ticket at: https://members.resilientselfgrowth.com/my-tickets/
Challenges & Expired Content #
- Some challenges may repeat in future events, but not all challenges will be available again.
- If you miss a challenge, you may need to attend a new event to access future challenges.
Need More Help? #
For any access-related concerns, submit a support ticket at: https://members.resilientselfgrowth.com/my-tickets/
